Customer Service Advisor

Description

Red Recruitment is recruiting a Customer Service Advisor in Banbury to join our client, a leading outsourcer who works with a number of well-known brands.

You will be working on a new campaign, assisting with inbound and outbound calls, and helping customers with their machine queries.

The hourly rate is £12.21 per hour and is a temporary position.

Benefits and Package for a Customer Service Advisor:

Salary: £12.21 per hour

Hours: Monday - Friday, 9am - 5.30pm

Location: Banbury

Contract Type: Temporary

Start date: ASAP

End date: 22nd August (after this date, there will be an opportunity to move to a different campaign within the business)Key Responsibilities of a Customer Service Advisor:

Answering inbound calls from customers and helping them with any maintenance queries for their pay point machines by reading a script

Making warm outbound calls, providing upgrades for pay point machines

Answering any emails

Providing clear and precise communication to the customersKey Skills and Experience of a Customer Service Advisor:

Having previous customer service experience is preferred but not essential

You should be customer-focused and be driven to help customers

Excellent communication skills, both verbal and written, are required

You should be friendly and be able to use your own initiative

You will be required to read off a script for inbound calls, you should be comfortable with thisIf you are interested in this position and are available to start right away, please apply now!

Red Recruitment (Business)

Ad ID: 5416946154