Customer Service Advisor

Description

Customer Service Advisor

Nottingham City Centre Outskirts (near London Road) with free parking

c. £25,000

Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.

Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.

Responsibilities will include:

* Communicating with customers via phone, email and web chat

* Providing sales and technical support in a busy and buzzy environment

* Taking calls from customers with queries about spare parts - checking availability and costs

* Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service

* Updating internal systems

The ideal candidate will have:

* Experience working in a busy customer service environment

* Excellent telephone and communication skills

* High degree of accuracy and attention to detail

* Good IT skills, including Microsoft packages and email

* The ability to easily absorb technical and product information

* Be adaptable and be able to take the initiative

Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap.

Apply now

Ad ID: 5416928550