Customer Service Advisor

Description

Customer Service Advisor

Location: Leicester City Centre

Salary: Up to £24,000 per annum

Job Type: Full-Time, Monday-Friday, 9-5, Permanent

Are you a confident communicator with a passion for delivering exceptional customer service? Looking to take the next step in your career with a well-established company that values growth and progression? If so, we want to hear from you.

We are currently seeking a Customer Service Advisor to join a dynamic team based in the heart of Leicester City Centre. Working within the legal services sector, you will play a key role in supporting clients with professionalism, empathy, and efficiency.

What You’ll Be Doing As A Customer Service Advisor:

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Handling incoming and outgoing telephone calls from clients and customers

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Providing clear and accurate information in a polite and professional manner

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Logging and managing customer queries, following up where necessary

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Liaising with internal departments to ensure timely resolution of enquiries

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Maintaining detailed and accurate records using internal systems

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Delivering service in line with company standards and regulatory requirements

What We’re Looking For:

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Previous experience in a telephone-based customer service role is a plus

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Excellent communication and organisational skills

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A professional and polite approach to customer interaction

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Strong attention to detail and ability to multitask

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A team player with a positive and proactive attitude

What's On Offer:

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Competitive salary up to £24,500 per year

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Full-time, permanent position

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A supportive and collaborative team environment

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Ongoing training and development

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Clear opportunities for career progression

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Central Leicester location, close to transport links

This is a fantastic opportunity to become part of a reputable company where your contribution is valued and your career can flourish. If you feel this Customer Service Advisor role is for you then apply now

Ad ID: 5416900363