Contact ACS Staffing Solutions
ACS Staffing Solutions
Customer Service Advisor (8AM-5PM)
Northampton, Northamptonshire
- Hours
- Full Time
- Posted
- 9 hours ago
- Salary
- £12.21 - Hour
- Recruiter
- ACS Staffing Solutions
- Closes
- 21 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
Customer Service Advisor
Northampton (NN5)
Monday – Friday 1 weekend day every 2 weekends (day given back in the week)
Shifts Available: 8AM-5PM or 11AM-8PM
Hourly rate - £12.21ph
Temporary ongoing with the potential to become permanent after 12 sucessful weeks
We are proud to be partnering with an exceptional logistics provider who are currently seeking service driven individuals to join their team. Are you a passionate Customer Service Advisor individual who thrives on going the extra mile for their customer, or someone who thoroughly enjoys speaking to customers and seeing a problem resolved? If so, then we would love to hear from you.
Duties
Inbound customer calls relating to queries around the delivery of their goods
Speaking with delivery drivers, scheduling their next drop and or confirming arrival at a customers location
Booking in deliveries with customers
Writing emails to customers
Updating and maintaining the database with address details, or updates on the query
The Candidate
Exceptional customer service skills
Exceptional communication skills both written and verbal
MS Office - Word and Email
Happy to be on the phone If you are interested in this Customer Service Advisor role, please apply now
Ad ID: 5416998621
Stay Safe
"Be wary of buyers asking to use 'Gumtree delivery' or 'Payments on Gumtree' because Gumtree doesn't offer these services currently. Requests from Whatsapp or SMS could be scams"
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 8