Customer Service Administrator

Description

Customer Service Administrator

* Middlesbrough

* Monday to Friday, 8am – 4.30pm

* 36.5 hours per week

* £12.21 per hour

* Permanent position (following a probationary period via agency)

A proactive and detail-oriented Customer Service Administrator is required join a leading Teesside manufacturing company.

Working with a skilled, knowledgeable and supportive team, you will be a key point of contact for customers, playing a crucial role in coordinating orders and ensuring a smooth delivery process.

Key Responsibilities:

* Manage customer enquiries (mainly over email, but some queries come in over the phone) and requirements with a focus on delivering excellent service.

* Process and track orders

* Coordinate with other departments across the plant to schedule and confirm deliveries.

* Maintain clear and consistent communication with both customers and internal teams.

Skills and Experience:

* While prior customer service experience with an engineering, manufacturing or distribution company would be great, it is not essential.

* The company are committed to developing their employees and will provide comprehensive, ongoing training on operating systems and procedures.

* You’ll be eager to learn, possess a strong work ethic, and be ready to take on a new challenge.

For more details, please apply with your CV or contact John at Pin Point Recruitment

Ad ID: 5416940469