Customer Relationship Operator

Description

Davies Turner have an exciting opportunity for a Customer Relationship Operator to join the Ocean Freight team.

Location: Cumbernauld, G68 9HQ

Salary: Circa £(phone number removed) depending on experience

Job Type: Full Time, Permanent

Hours: 37.5 hours per week (08:30 - 17:00)

A little about Davies Turner Group:

Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.

Customer Relationship Operator- The Role:

We are looking for someone to join our fast-growing ocean department as a Customer Relationship Operator. This varied role involves working closely with our clients to manage all aspects of their ocean shipments. This ranges from issuing quotes, arranging shipments, managing the customs clearance process and everything else through to ensuring the client receives their shipments on time.

You will build close working relationships with clients, overseas partners as well as internal teams so good communication skills are key in this role. Continuous support and training will be given as we aim to help you develop your skills and knowledge to allow you to grow your career with Davies Turner.

Customer Relationship Operator- You:

For this Customer Relationship Operator opportunity, we are looking for someone with the following skills and experience:

- Previous experience in customer services

- Previous experience or knowledge of shipping & transport services

- Excellent communication skills, both written and verbal

- Ability to work on own initiative as well as part of a team

- Excellent attention to detail

- Able to build and maintain effective relationships

Customer Relationship Operator - Benefits*:

- Up to 25 days holidays plus Bank Holidays

- Life cover

- Profit related pay

- Defined contribution pension scheme

- Discounted store/shopping benefit scheme

- Private healthcare

- Car parking

- Employee Assistance Programme

- Industry recognised training

We believe this role offers a good opportunity for someone looking to grow their career in the freight industry.

Some benefits are subject to a qualifying period

To apply for this exciting Customer Relationship Operator opportunity, please submit your CV now

Ad ID: 5417130339