Contact Manpower UK Ltd
Manpower UK Ltd
Customer Engagement Advisor
Folkestone, Kent
- Hours
- Full Time
- Posted
- 3 days ago
- Salary
- £26,273 - Annum
- Recruiter
- Manpower UK Ltd
- Closes
- 18 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
We're seeking dynamic individuals to join our client's fast-paced customer service team. If you thrive on building relationships, hitting targets, and delivering exceptional experiences, this could be your next big adventure.
What you'll do:
Provide world-class customer service through inbound calls
Achieve sales targets while creating memorable customer experiences
Expand your skills by working across different channels (Twitter, Webchat)
Interact with customers face-to-face in the UK and French terminal buildings in peak periods
Benefit from comprehensive training and ongoing supportWhat you'll need:
Ability to make memorable moments for our customers
A passion for customer service and sales
Excellent communication and interpersonal skills
A positive, can-do attitude
Strong computer and data entry skills
Ability to work efficiently and follow procedures
Proven sales experience
Strong problem-solving abilities
Ability to make customers feel welcome, understood and valued
Guiding customers with good body language and vocal tones to the correct places
Providing specialist support and advice to customers during their journey
What we offer:
Competitive salary starting at £26,273.34 (£13.47 per hour) with enhanced weekend rates working towards 2 other pay levels.
Comprehensive training and development opportunities
Parking and discounted travel
Discounts at various retail outlets in the terminal
Ready to embark on an exciting new challenge?
Join our client's dynamic team and help them provide the quickest, easiest, and most eco-friendly way to cross the Channel.
Apply now!
Manpower is acting as a Recruitment Business for this role
Ad ID: 5416979679
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