Resettlement Broker

Description

Role:Resettlement Coordinator t

Location: HMP Wandsworth & surrounding community (London)

Job Type: Temporary (contracted role)

Hourly Rate: GBP15.13

Grade: 6

Disclosure Requirements: Enhanced DBS and Barred List Check

About the Role

We are seeking a motivated and compassionate Resettlement Coordinator to support individuals with acute mental health needs as they transition from custody back into the community.

This service works as part of a wider healthcare provision within HMP Wandsworth, providing targeted resettlement support and clear pathways into ongoing care on release. You will work closely with healthcare and criminal justice partners to deliver through–the–gate support, helping people access housing, health, training, and community services to aid their rehabilitation and reintegration.

This is an excellent opportunity for someone who is passionate about making a tangible difference in people's lives while working within a multi–agency environment.

Key Responsibilities

Engage with internal healthcare teams and referral partners to identify eligible service users. Conduct initial assessments of needs and risks, developing tailored support and resettlement plans. Maintain regular contact with service users both in custody and post–release, providing guidance, advocacy, and emotional support. Deliver group sessions and one–to–one interventions focused on wellbeing, independence, and reintegration. Coordinate through–the–gate support, including meeting service users on release and helping them access community resources. Collaborate with external agencies and statutory partners to ensure continuity of care and positive outcomes. Keep accurate records, case notes, and progress reports in line with service requirements. Promote service–user involvement in shaping and evaluating the service. Support the recruitment, training, and supervision of volunteer or peer mentors. Adhere to safeguarding, health and safety, equality, and confidentiality policies at all times.

About You

You'll be an empathetic, organised, and proactive professional who thrives in a people–centred environment. You will be confident working independently, managing your own caseload, and communicating effectively with diverse stakeholders.

Essential Skills & Experience:

Experience supporting individuals with complex or mental health needs (in custody, social care, or community settings). Strong assessment, planning, and case management skills. Excellent interpersonal and communication skills with the ability to build trust and rapport. Ability to manage risk and work within safeguarding and confidentiality frameworks. Competent IT skills, including MS Office and case management systems. A collaborative approach with the ability to work within a multi–disciplinary team. Desirable:

Knowledge of resettlement pathways, housing, benefits, or employment services. Experience working in a secure, healthcare, or criminal justice environment. Relevant qualification in Health & Social Care, Criminology, or related field.

Ad ID: 5417433884