Housing Officer

Description

Housing Officer

Barnstaple Hybrid (2 days on site)

Rate: GBP28 per hour (Umbrella, Inside IR35)

Initial contract: 3 months

Start: 13th April 2026

Hours: 37 hours per week (Monday–Friday, 9am–5pm)

A local authority is seeking an experienced Housing Officer to provide high–quality frontline housing advice and homelessness prevention support. This is a rewarding opportunity to make a direct impact within the community, helping individuals and families maximise their housing options and prevent homelessness.

What you will do as Housing Officer:

Provide timely, high–quality housing advice and assistance to customers via office, telephone, and home visits

Assess housing needs and support individuals in finding suitable housing solutions

Actively work to prevent homelessness using council policies and early intervention strategies

Investigate homelessness applications and make decisions in line with legislation and codes of practice

Liaise with landlords, mortgage lenders, support services, and external agencies to resolve housing issues

Support clients through complex situations including court proceedings and tenancy challenges

Coordinate with internal teams and external partners to deliver a joined–up service

Manage a caseload independently, making informed decisions to achieve positive outcomes

What you will need:

Previous experience in housing advice, homelessness prevention, or a similar local authority role

Strong knowledge of housing legislation, homelessness duties, and welfare benefits

Experience managing homelessness applications and prevention cases

Ability to work independently as a Housing Officer while handling a complex caseload

Excellent communication and interpersonal skills, with the ability to support vulnerable individuals

Strong stakeholder management skills, including working with external agencies and landlords

Professional qualification in housing (CIH) or equivalent experience is desirable

What's on offer:

Hybrid working (2 days per week in the office)

Immediate start with a supportive team environment

Opportunity to make a meaningful impact within the community

Structured 37–hour working week

If you are an experienced Housing Officer with a background in homelessness prevention and housing advice, apply now or get in touch with Jack phone number removed to discuss further. Interviews are taking place shortly.

Ad ID: 5418119601