Contact Consto Group Limited
Consto Group Limited
Customer Care Coordinator
Princes Risborough, Buckinghamshire
Contact Consto Group Limited
- Hours
- Full Time
- Posted
- 1 day ago
- Salary
- £31,000 - 33,000 - Annum
- Recruiter
- Consto Group Limited
- Closes
- 28 Oct 2026
- Course
- No
- Recruiter Type
- Direct Employer
Description
My client, a house builder, are currently seeking a Customer Care Coordinator.
Principal accountabilities of the Customer Care Coordinator role include:
* Ensure all calls received into the department are managed appropriately and issues are logged.
* Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out.
* Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel.
* Maintain the relevant Customer Care log/monitor.
* Check invoices and forward for payment.
* Liaise with the Buying department to order materials as and when required.
* Ensure defects are reported to sub-contractors on a regular basis.
* Arrange completion of end of defect works
* Liaise with Site Teams to ensure remedial works are completed within timescales.
* Liaise with Sales Teams to ensure customer queries are answered. xjnqpsq
* Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects.
Experience
* Experience of working within the house building sector as a Customer Care Coordinator
Ad ID: 5418885535
Stay Safe
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 6