Senior IT Engineer

Description

Senior IT Engineer

Bradford

£28,000 - £35,000 per annum

Our client provides an array of IT and Cyber Security services to all types of business. Their approach is proactive, and they are looking for a keen and experienced senior IT engineer to join the team. You will be working out of their Bradford office, assisting the team and clients.

Working hours are 8:30am to 5pm Monday - Friday (You may be requested to work outside of these hours for project work).

You will be providing high end support to the companies' customer base:

Responsibilities

Resolving issues to completionLiaising with 3rd parties and vendors on a day-to-day basis to ensure the smooth running of all operationsPlanning IT solutions for clients depending on their requirements such as new server installations through to network installationsYou will be required to create professional client documents such as quotes. proposals and project plansManaging 365 and Azure environmentsChecking service desk tickets day-to-dayManaging clients' needs and expectationsConducting project work such as client migrationsAssisting with providing Cyber Security services to clientsGeneral office duties

Ideal Attributes

Excellent communication skills & a 'can do' attitudeAbility to handle customers' queries with empathy and tactWork well in a team and happy to listen to guidance from othersSelf-motivated to be able to work when left aloneGood time keeping and workload managementExcellent problem-solving skillsSee problems through to the end via taking ownership of themProfessional accreditations such as Microsoft / Cisco / CompTiaShould have at least 8 years' experience in the IT industry with strong technical knowledgeThorough understanding of GDPR & Data Protection & Computer EthicsUnderstanding of Android Phones/Tablets, Apple iPhones/Tablets and how to do key tasks such as setting up email accounts, joining wireless networks and troubleshooting end user issuesExperience managing Cisco Meraki, Unifi, HP, Draytek devicesGood experience with MacOSGood understanding of Firewalls - Hardware and Software

Essential Requirements

Must have driving license, own transport with business insurance coverFlexible to travel to client sites around the country via train or carMust keep an accurate track of time and tickets using a timesheet systemThorough Networking and troubleshooting knowledgeThorough knowledge of Virtualisation (VMWare and/or Hyper-V)Thorough Microsoft Windows Server installation and management experienceGood Linux installation and management experienceExtensive Microsoft 365 experience with using, managing and migration of users and devices from other systems into Microsoft 365 product stackCore Microsoft service knowledge of DNS/DHCP/WINS/Active Directory preferably through a Microsoft server certificationKnowledge of what WAN/LAN/Broadband/Leased Lines/PSTN are and be able to setup and support the technologiesGood understanding of computer hardware and troubleshooting hardware faultsGood understanding of IT security best practise and technical controlsThorough understanding of what Antivirus software is and how to manage itExperience troubleshooting networking, switches, VLANsExperience deploying and managing VOIP systems such as 3CX

Education

Maths & English GCSE grade C or higher or equivalentEither A Level/BTEC/NVQ/Degree - IT relatedProfessional certification desirable

Benefits

PensionLaptopMobileFree parking28 days holiday including statutory holidays

In return for your hard work and dedication, we offer a great team environment. If this sounds like you, please send us your up-to-date CV.

Ad ID: 5417170342