Crystal drives & damp roofing

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Thank you to Caitlin, she was amazing the whole way through. Really pleased with the work I’ve had done on my roof, the boys Patrick sam and the team were great too, they are very polite and hardworking and love a cuppa lol!

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Quick to respond the misunderstanding and rectified promptly

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Rung to speak about quote explained we had a previous call and someone else arranged to be met with abusive language and called a c**t amongst other foul language . Do not recommend at all rude and unprofessional

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Patrick contacted me ref cleaning gutters, I thought gutter cleaning was washing them out, he quoted a fare price, they came out, Micheal chatted to me, I also mentioned I needed some work done. He did a video a showed me the problems, first day he carried out work with his Team, we discussed other things that needed doing. We decided to get work done as they were just finishing another property and had scaffolding , and said I would get a discount, all sounded good. As far as I know work was carried out, they didn't use scaffolding and they didn't jet wash and clean up on second day. I wanted a receipt with complete break down on jobs and pricing for each repairs done. I finally got receipts no break down, as I questioned 2 things Mike said was in cost. The roof was swept, but not jet washed, however they sprayed too seal. Video after wasn't done for the extra work so I can't really tell what has been done. The Team was two other lads one being the leaders son, who did the fetch and carry. If I had got a proper break down of jobs completed, and everything done and promised, I would have given a better star rating. We have had one day of little rain so I can't say if repairs have worked. However it nice not having too sweep up moss that kept falling from roof. I do feel the price was higher than it should have been as only a ladder was used, which worried me for their safety, which I mentioned too Patrick. I had too sweep up and clean in places after

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Booked an appointment for them to come and look at the work and give a quote and they didn't turn up. No phone call, no nothing. Very disappointed