Training Executive

Description

Training & Implementation Executive

Location: The office is based in Monmouth (hybrid, min 3 days in the office)

Salary: £30,000 - £35,000

Why Apply?

* Be part of a values-driven, collaborative team that recognizes and rewards a can-do attitude.

* Advance your career through hands-on project delivery and continuous learning.

* Make a direct impact on customer satisfaction and operational success.

* Enjoy a supportive, communicative office environment where every day brings new opportunities.

Step into a role that’s more than just a job, it’s your chance to drive growth, learning, and real impact at the heart of innovation.

Key Responsibilities

* Develop and deliver engaging training materials and webinars for new products and releases.

* Identify training needs and create resources (including YouTube content) to reduce support tickets.

* Support and train colleagues in support roles, fostering skill development.

* Collaborate with the projects team to design and implement repeatable processes.

* Deliver on-site training for customers (may require occasional overnight stays).

* Suggest and implement process improvements for customers and internal teams.

* Ensure accurate training documentation and successful project handovers.

* Report to the Projects & Implementation Team Leader and help meet customer SLAs.

What We’re Looking For

* Enthusiastic, positive, and proactive attitude.

* Analytical, detail-oriented, and a strong team player.

* Excellent communication skills at all levels.

* Driven, committed, and open to new challenges.

* Previous experience in a training or support role.

* Commitment to compliance with business processes and core values.

Apply today for immediate consideration

Ad ID: 5417156033