Telesales Executive

Description

Telemarketing Executive

Brighton City Centre

Full Time- Office Based

Purpose of the Role:

* The Telemarketing Executive is key in driving directly generated income for the business, and as such is a critical role in the overall sales process.

* You will target key businesses within our customer demographic, engaging with high level decision makers to gain their interest in our product offerings.

* Working closely with our Regional Sales Directors, the Telemarketing Executive will book prospect meetings and support in developing the business relationship moving forward.

* Contact from the Telemarketing Executive can often be the first time the prospect has spoken with the company, so ensuring a highly professional service is delivered is key.

* Through our marketing activity we also receive enquires via both digital platforms and telephone calls directly to the Sales Support Team.

* You will be responsible for qualifying inbound enquires and passing on to the Regional Sales Director where appropriate.

* Working from our contemporary Brighton office you’ll be supported by a highly experience team to help develop the knowledge and skillset needed to achieve the KPI’s.

Responsibilities:

* Consistently provide excellent telemarketing to generate new business appointments for our Regional Sales Directors.

* Work to high volume call and duration targets.

* Develop long lasting relationships with prospects, and act as a Brand Ambassador.

* Qualification of inbound telephone and digital enquiries, converting into qualified sales leads.

* Build and maintain the company’s contact management database/CRM platform ‘Goldmine’ according to sales pipeline and marketing campaign reporting demands.

* Co-ordinate new business meetings with the Sales Directors.

* Manage and maintain lead referrals through the Sales Pipeline.

* Work with the wider Marketing Team to follow up on tactical campaigns.

* Effective planning of time and tasks to ensure monthly sales and calling targets are achieved.

* Work with the Regional Sales Directors to identify target prospects, taking on board feedback from past prospect meetings.

Skills and Experience:

Essential

* Previous outbound business-to-business telesales experience.

* Experience in using a CRM system.

* Ability to demonstrate telephone sales techniques.

* Experience in customer services environment.

* Excellent verbal and written communication skills.

* Ability to build relationships with high-level decision makers.

Desirable:

* Sales experience within the financial or professional services environment.

Education Qulaifications:

Essential

* Minimum of Maths and English GSCE Grade ‘C’ or equivalent.

Location:

* Brighton Head Office.

* Full time, 5 days in Office

Ad ID: 5417293728