FNOL / Concierge Claims Technician (Remote/Bolton/Birmingham)

Description

Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team (location flexible but Birmingham/Bolton preferred) with Hybrid or fully remote working available subject to operational needs. You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed.

Role & Responsibilities:

Being the first point of contact to policy holders making an insurance claim

Providing outstanding customer service and putting the customer at the centre of everything

Building strong professional relationships with team members and other areas of the business

Ensuring all information is documented correctly prior to Loss Adjuster visits Skills & Requirements:

Insurance/Loss Adjusting/Claims Handling background preferable

Team player with the passion for helping others

Proactive, with the ability to work with initiative

Able to work as part of a team to ensure client SLAs are met Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD61. For all other vacancies, take a look at our website - (url removed)

Remote working/work at home options are available for this role.

Ad ID: 5417129654