Customer Success Consultant

Description

Customer Success Specialist

Location: London (Hybrid)

Contract: 6 months

We're looking for a proactive Customer Success Specialist to join a Global leading company focused on financial training & learning solutions. to join on a 6-month contract. You'll play a key role in supporting both new and existing clients, ensuring smooth onboarding and day-to-day business processes.

What you'll be doing:

Lead end-to-end client onboarding processes

Review and coordinate contracts, SLAs, and performance agreements

Act as a key liaison between clients and internal teams

Track commercial metrics and manage timelines

Resolve issues quickly to maintain strong client relationshipsWhat we're looking for:

Experience in client onboarding, client services, or implementation

Familiarity with contracts, SLAs, and KPIs

Excellent communication and stakeholder management skills

Strong organisational skills and ability to deliver to deadlines

Background in financial services, professional services, or training is a plus

This is an urgent vacancy with deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. pandey @ randstad. Co. uk

Randstad Technologies is acting as an Employment Business in relation to this vacancy

Ad ID: 5417171344