Customer Service Associate (Dutch Speaking)

Description

Customer Service Associate (Dutch Speaking)

Location: London

Salary: £35,000 + Bonus (Approx. £8k) + Excellent Benefits Package

The Opportunity:

As a Dutch Client Service Associate, you will be a part of an energetic environment managing daily tasks at one of the world's leading Investment firms. You are encouraged to ask questions, improve processes, and propose fresh solutions. The company in return will invest in your development and training to help progression and growth within the company.

The Day-to-Day:

Every day in this role is different! Expect a dynamic day where you will liaise Sale Representatives, Investment Advisors, and many other departments. You will:

* Partner directly with top banks to assist with administrative and operational tasks

* Help Investment Advisors with relationship management by working with existing clients on operational inquiries

* Help produce reports based on the current situation of prospective clients

* Be a direct contact or expert in multiple subjects to develop your skills once you assume more responsibility

* Report to your client Service Team Leader who will aid in your on-the-job training and professional development

Your Qualifications:

* A university degree or equivalent combination of education and experience (Finance/Economics/Business is a plus)

* Native/Fluent Dutch and English skills

* You can connect with a wide array of audiences by phone and email with a focus on client service.

* Work well in a collaborative, team-oriented setting.

Benefits:

* Private Medical and Dental Insurance

* 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays

* Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees

* Pension Plan (9% Company Contribution)

* Gym subsidy of up to £50 per month

* Employee Assistance Program and other emotional wellbeing services

* Ongoing training, educational support and employee appreciation events

Ad ID: 5417244690