Credit Controller

Description

Credit Controller

North West London | Full Time | Office Based |

Competitive Salary + Benefits

Looking for a credit control role where you can make a real impact?

Our client is a fast-growing specialist finance provider helping SMEs and property businesses access the funding they need to grow. Due to continued expansion, they're looking for an experienced Credit Controller to join their Financial Operations team.

This is more than a traditional collections role. You'll work closely with customers, solicitors and internal stakeholders to manage arrears, negotiate payment solutions and support loan restructuring activities, helping to protect the business while delivering a professional customer experience.

What You'll Be Doing

Managing a portfolio of accounts in arrears and proactively recovering outstanding balances

Contacting customers by phone and email to resolve payment issues

Negotiating payment plans and revised repayment terms

Preparing account statements and supporting documentation

Working with solicitors on debt recovery and legal proceedings where required

Reconciling loan accounts and maintaining accurate records

Supporting loan restructures, forbearance arrangements and documentation gathering

Conducting customer and asset investigations using credit reference and property search tools

Providing administrative support to the wider Financial Operations team

What We're Looking For

Previous experience in Credit Control, Collections or Debt Recovery

Confident telephone manner with strong negotiation skills

Excellent written communication and attention to detail

Strong Excel skills and the ability to reconcile accounts accurately

Experience managing sensitive customer conversations professionally

Highly organised with the ability to manage multiple xjnqpsq cases and deadlines

Experience within financial services, lending, banking or commercial finance would be advantageous

What's In It For You?

Competitive salary depending on experience

25 days annual leave plus bank holidays

Comprehensive benefits package

Modern office environment with excellent transport links

Join a growing, ambitious and supportive business

Genuine opportunity to develop your career within financial services

If you're a proactive Credit Controller who enjoys problem solving, building relationships and delivering positive outcomes, we'd love to hear from you

Ad ID: 5418536253