Credit Controller

Description

We are looking for a confident and people-focused Credit Controller to join their busy Finance department. You’ll play a pivotal role in managing the company's debtor process, ensuring that outstanding debts are recovered in a timely and professional manner. You will play a vital role in maintaining positive cash flow while preserving strong customer relationships working closely with Sales managers and other key stakeholders in the business.

Duties & responsibilities:

* Update all customer accounts daily ensuring payments are allocated, and any invoice queries are flagged in a timely manner.

* Follow up rigorously with customers on any unallocated payments or invoices in query and tracking feedback.

* Work with our Sales department to track, report and resolve invoices in query, including measuring KPI’s.

* Contact customers to chase overdue debts, placing accounts on hold as required (for the Southern division of the business).

* Monitor customer credit limits, obtaining information for credit limit reviews when required from customers, conducting credit checks (for the Southern division of the business).

* Liaise with our Sales Office where accounts are on hold approving or rejecting orders as required (for the Southern division of the business).

* Generate all monthly customer statements ensuring distribution each month to customers electronically.

* Produce routine debtor reporting to key stakeholders, ensuring accuracy and clarity of information

* Attend quarterly meetings with regional Sales Managers together with the Finance Manager, discussing any collection concerns.

* Creation of new customers in our ERP/CRM systems following company procedures

* Providing cover for new customer onboarding process as required.

* Other ad-hoc department tasks as required, including holiday cover for other Finance team members

Skills & experience required:

* Accounting/Finance background

* Previous experience in a business-to-business credit control role – minimum of 2 years.

* Accuracy and strong attention to detail

* Excellent numeracy and literacy

* Problem solving ability, willingness to adapt and find solutions.

* Excellent communication skills, both written and verbal

* Proven experience of working to deadlines

* Ability to work within a fast-paced environment, multi-task and prioritise workload

* Proven level of Computer literacy - Microsoft Excel particularly

* Motivated, driven and dedication to deliver and maintain high standards of service

Benefits:

* Industry-leading training and development

* Competitive salary and benefits package

* Investors in People Platinum & Wellbeing Gold-accredited employer

* Supportive, friendly team culture

* Genuine opportunities for career growth and internal promotion

Ad ID: 5416917260