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What are the main problems with Toyota Highlander in the UK?

DateDecember 27, 2025

2 Answers

AS
Abigail Sullivan
February 14, 2026
Not liked75

The Toyota Highlander, while reliable, has some notable drawbacks for UK drivers. The most common issues include its size, fuel efficiency, and limited availability of hybrid models.

  1. Size and manoeuvrability: The Highlander is a large SUV, making it challenging to navigate narrow British roads and tight parking spaces. Its width can be problematic in urban areas.
  1. Fuel economy: The non-hybrid versions have relatively high fuel consumption, which is less ideal given UK fuel prices. Even the hybrid variant doesn’t match the efficiency of smaller SUVs like the Nissan Qashqai.
  1. Limited hybrid options: While the hybrid version is available, the range is restricted compared to competitors like the Kia Sorento Hybrid, which offers more powertrain choices.
  1. Ride comfort: Some drivers find the suspension too firm for UK road conditions, which often include potholes and uneven surfaces.
  1. Infotainment system: The interface feels outdated compared to rivals, with slower response times and less intuitive controls than systems in the Ford Kuga or BMW X5.

For UK buyers, the Highlander’s size and running costs may outweigh its reliability. Those needing a large SUV might prefer models with better fuel efficiency or more refined interiors.

CF
Carl Franklin
December 28, 2025
Not liked65

The Toyota Highlander's main drawbacks in the UK market include higher fuel consumption, non-sliding rear seats, soft suspension affecting motorway stability, and occasional powertrain jerkiness. While the Highlander offers spacious accommodation and comfortable driving characteristics, UK owners report these common issues: 1. Fuel efficiency - The 2.5L hybrid averages 35-40mpg, less economical than rivals like the Kia Sorento PHEV. 2. Fixed rear seating - Unlike the Land Rover Discovery, rear seats don't slide forward for boot space adjustment. 3. Suspension setup - Some drivers find the damping too soft for UK B-roads compared to the BMW X5. 4. Transmission refinement - The e-CVT can feel less smooth than conventional automatics in Volvo XC90 models. These characteristics may affect driving dynamics and practicality for UK buyers. Prospective owners should test drive thoroughly, particularly on British country lanes and motorways, to assess suitability for their needs.