Himalayan Express Coach and Minibus Service Peterborough

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We used Himalayan Coach Services for a family funeral, and sadly, the experience was far from what we expected. Right from the start, communication was poor. We had clearly agreed to leave Wolverhampton at 7:30pm latest, but the driver told everyone that we needed to be back at the Peterborough pickup point by 7:30pm instead. I had to call the company, spoke with the manager (who said he’d handle it), and after that, the driver’s attitude completely changed (he became cold, unfriendly, and unhelpful for the rest of the trip) The coach itself was filthy... crisp packets, plastic cups, and leftover snacks from a previous trip still on the floor and between the seats. Clearly no effort had been made to clean it before our journey. The doors were stiff to open, and each time someone needed assistance, he looked annoyed. When a passenger needed to get something from their bag, he acted like it was a huge inconvenience. There was also nowhere proper for a wheelchair, which ended up wedged between seats at the back which was uncomfortable for everyone nearby. For such an important and sensitive occasion, a little professionalism and basic respect would have gone a long way. Sadly, we got neither. Not a great experience, and definitely wouldn’t recommend