Housing Options Officer

Description

Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in London.

What the Job Will Be Doing

* Managing a caseload of residents at risk of homelessness, providing proactive housing advice and prevention solutions

* Assessing homelessness applications in line with Housing Act 1996 Part VII and relevant legislation

* Delivering homelessness prevention and relief duties, ensuring statutory timescales and targets are achieved

* Providing advice on security of tenure, housing rights and wider housing options available to residents

* Supporting residents to access alternative accommodation, including private rented sector and move-on options

* Working closely with landlords, letting agents and support services to prevent homelessness and secure sustainable housing outcomes

* Managing complex and high-risk cases, including safeguarding concerns and vulnerable households

* Conducting detailed assessments, maintaining accurate case records and preparing decision letters

* Working collaboratively with Allocations, Social Care and external agencies to deliver a joined-up service

* Investigating complaints, member enquiries and potential fraudulent applications for housing assistance

* Supporting service improvement initiatives and contributing to homelessness prevention strategies

What You Will Need

* Experience working within Housing Options, Homelessness Prevention or a similar Local Authority housing service

* Strong knowledge of Housing Act 1996 Part VII and homelessness legislation

xjnqpsq

* Experience managing complex homelessness and prevention cases

* Strong understanding of safeguarding and supporting vulnerable residents

* Excellent communication and negotiation skills

* Ability to work effectively in a fast-paced, target-driven environment

* Experience working with landlords, support agencies and multi-disciplinary teams

* Strong IT and case management skills with the ability to maintain accurate records

* Ability to provide clear housing advice and make informed statutory decisions

Ad ID: 5418372346