Housing Officer

Description

Office Based - Weekly Paid

Our client is in urgent need for up to 2 x Housing Officers to start immediately (once on boarding checks and DBS have been completed). The duties will include:

To deliver a High Quality Housing Service to the needs of existing and future Tenants

Have a reactive approach to all emergencies, ensuring full support to the Victim

Have a reactive approach to all emergency repairs and attend site if required

Work with Housing Manager to highlight and investigate potential Tenancy Fraud

Provide Housing advice to Tenants covering areas such as Welfare Benefits, Claims, Housing Benefit, Pension Credit and Disability Allowances

Communicate with Stakeholders, Support Workers, Agencies, Adult Social Services, Police and Internal colleagues and Management

Help with general enquiries and Signpost to relevant department

You will be:

Housing experience is essential

Resilient

Have Strong Communication skills at all levels both Written xjnqpsq and Oral

Engaging with great Listening and Empathy skills

A DBS check will be carried out and essential for this role

To find out more please either call Jackie Carson on (phone number removed) to find out more or send your CV with a supporting letter as to why you feel you are the right person for the role to (url removed)

Ad ID: 5417530117