Business Support Clerk - Admin

Description

About the Role

Belfast City Council is seeking a motivated Business Support Clerk to join the Directorate Support team within the City and Neighbourhood Services Department.

This is an excellent opportunity to work in a busy public sector environment, providing essential administrative and clerical support across a range of services. You will play a key role in ensuring the smooth and efficient delivery of business support functions, working both independently and as part of a team.

Key Responsibilities

Provide clerical and administrative support including filing, scanning, photocopying, and mail handling

Input, extract, and maintain data on manual and computerised systems

Handle call processing, cash handling, and general office duties in line with procedures

Produce documents including letters, reports, and presentations using Microsoft Office (Word, Excel, Outlook, PowerPoint)

Arrange meetings, take minutes, and distribute agendas and notes

Respond to internal and external customer enquiries via phone, email, and face-to-face

Maintain accurate records and assist with statistical and performance reporting

Operate standard office equipment (printers, scanners, laminators, shredders)

Prioritise workload to meet deadlines and service requirements

About You

Must be eligible to work in the UK

1+ year administrative experience required

Public sector administration experience is an advantage

Strong IT skills (Microsoft Word, Excel, Outlook)

Excellent communication and customer service skills

Strong organisation, attention to detail, and time management

Able to prioritise workload xjnqpsq and meet deadlines

Important Information

Candidates must complete an ISV online skills assessment

Only successful candidates will progress to interview

A valid personal email address is required for assessment access

Belfast Pre-Employment Check Form required

Working Hours

Monday to Thursday: 08:30 - 17:00

Friday: 08:30 - 16:30

How to Apply

If you are a reliable and organised administrator looking to join a fast-paced public sector team, apply today for this opportunity with Belfast City Council

Ad ID: 5418270237