Assistant Director of Housing Management

Description

Job Title: Assistant Director of Housing

Location: West London

Contract Type: 6-Month Ongoing Contract

Pay Rate: £750 per day (Umbrella)

Working Pattern: Full-time

Role Overview We are seeking an experienced and strategic Assistant Director of Housing to lead and drive high-quality housing services across a large and diverse portfolio. This senior leadership role requires a dynamic and influential professional with a proven track record in housing management, service transformation, and stakeholder engagement.

You will play a key role in shaping service delivery, driving improvement, ensuring compliance, and supporting the organisation in delivering excellent outcomes for residents.

Key Responsibilities Strategic Leadership & Service Improvement

• Provide strong leadership across housing operations, tenancy services, homelessness, and resident support.

• Lead service transformation initiatives, driving efficiencies and improving customer experience.

• Ensure compliance with housing legislation, safeguarding, statutory duties, and regulatory standards.

• Develop and implement strategic plans in line with organisational objectives.

Operational & Performance Management

• Oversee service performance, budgets, KPIs, and reporting.

• Drive continuous improvement and modernisation across all housing teams.

• Manage complex case escalations and support resolution of high-risk issues.

• Build strong partnerships with internal teams, local authorities, health services, support providers, and community organisations.

Requirements

• Significant senior-level housing leadership experience.

• Strong understanding of housing legislation, regulatory frameworks, and strategic housing functions.

• Proven track record in service transformation, performance management, and budget leadership.

• Excellent communication, negotiation, and stakeholder management skills.

• Ability to influence at all levels, including executive and political stakeholders. xjnqpsq

• Degree-level education or equivalent, with CIH qualification desirable.

All Applications are monitored and qualified candidates will be contacted by phone call or email to be shortlisted

Ad ID: 5417544619