HR Administration

Description

HR Administrator

The HR Administrator works within the Employee Services function providing effective, accurate and timely human resources administrative support to all internal and external clients. You will maintain a high level of customer service whilst ensuring compliance with company operating procedures.

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Your core responsibilities.

First point of contact for internal staff, providing timely query resolution; guidance and interpretation of Company policies.

Support and education in company procedures and use of operating systems.

Comply with agreed Standard Operating Processes (SOPs); Service Level Agreements and Key Performance Indicators across all Human Resources administration tasks to ensure optimum efficiency, accuracy and service levels

Actively contribute to the continuous improvement of the SOPs to drive efficiency, accuracy and increased service levels to clients of Employee Services.

End to end management and resolution of client enquiries within an agreed timescale and ensuring client satisfaction.

Database administration including maintenance of accurate employee information..

What we require.

Studying towards a CIPD qualification would be desirable.

Over 2 years experience in a similar HR administration/administration position.

Confident with all Microsoft applications including Excel, Word and Outlook

Excellent communication skills with the ability to interact with a variety of employees, ranging from operative staff, through to head's of and directors

Ad ID: 5416916985