Full time printing and embroidery staff

Description

Job Title: Print & Embroidery Production staff (Full-Time)

Location: Neasden London, NW2 7QA

Hours: Monday–Saturday, 9am-6pm

Salary: Competitive (depending on experience)

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About Us

We are a growing printing and embroidery company based in a prime location on the A406, offering services such as DTF printing, vinyl printing, embroidery, logo digitisation, printouts, and custom garment branding. We are looking for a full-time team member who can take responsibility for day-to-day shop operations and deliver excellent customer service.

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Role Overview

We are looking for a reliable, organised, and proactive individual to manage daily shop operations, including handling customer inquiries, coordinating orders, and overseeing production.

You will be responsible for ensuring every order is completed to a high standard, maintaining smooth workflow, and representing the company professionally at all times.

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Key Responsibilities

• Manage customer inquiries in person, by phone, WhatsApp, email, and social media

• Handle walk-in customers and guide them through available services

• Coordinate print, embroidery, DTF, and vinyl production jobs

• Prepare artwork files and ensure designs are correct before production

• Operate printing and embroidery equipment (training provided if needed)

• Manage workflow, prioritise jobs, and ensure deadlines are met

• Maintain a clean, organised, and efficient working environment

• Take payments, issue receipts, and manage basic admin tasks

• Provide excellent customer service and handle pressure during busy periods

• Monitor stock levels and notify management when materials need reordering

• Ensure high quality standards on all garments and products produced

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Requirements

• Previous experience is required

• Strong customer service and communication skills

• Ability to work under pressure and manage multiple tasks

• Excellent attention to detail

• Reliable, responsible, and able to work independently

• Basic computer skills (emails, stock ordering, excel skills, and daily ledger updates.)

• Strong problem-solving skills

• Full-time availability, Monday–Saturday

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What We Offer

• Full training will be given

• Growth opportunities as the business expands

• Friendly working environment

• Stable, long-term full-time role

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How to Apply

Please send your CV or WhatsApp message with your details on 07424 638064 Candidates must be able to work full-time and should have experience in printing and embroidery.

Ad ID: 5417792942