Employment Advisor

Description

Job Title: Employment Advisor

Location: Birmingham

Salary: £29,500

Full-time

Overview

Trigon Recruitment is working with a respected national training provider to recruit a proactive and dedicated Employment Advisor. In this key role, you will support unemployed individuals referred by Jobcentre Plus, helping them move into sustainable employment across a wide range of sectors - including recruitment, retail, customer service, warehousing, hospitality, and more.

You'll help customers build confidence, overcome barriers, strengthen employability skills, and secure meaningful roles. Many will be exploring opportunities in retail for the first time, others may be aiming for longer-term careers in recruitment, and some will be transitioning between sectors entirely. You'll be the person who helps them take those steps with clarity and momentum.

Key Responsibilities

Work towards monthly job start targets and sustainable employment outcomes

Manage and prioritise a busy caseload, offering tailored 1:1 and group support

Conduct detailed assessments to identify employment barriers

Develop structured action plans aligned with job goals

Coach and motivate customers to build practical employability skills

Support customers to apply for vacancies, including opportunities in retail and recruitment

Prepare customers for interviews across multiple sectors

Produce and refine high-quality CVs, cover letters, and speculative applications

Complete benefit calculations when required

Signpost customers to partner organisations for additional support

Build relationships with employers in recruitment, retail, logistics, hospitality, and other industries to secure suitable vacancies

Maintain accurate, timely records and update the internal database consistently Skills & Attributes xjnqpsq

Highly organised, with the ability to manage and prioritise a varied caseload

Target-driven, resilient, and able to maintain high performance

Empathetic, motivational, and supportive in your approach

Confident liaising with employers in sectors such as retail, recruitment, customer service, and hospitality

Able to inspire customers to progress, stay motivated, and achieve employment goals This role is ideal for someone who thrives on helping people rebuild their working lives. You'll join an established organisation with a strong culture, supportive leadership, and excellent staff retention

Ad ID: 5417774379