Finance Change Process Delivery Manager

Description

About the job

Job summary

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The Unity Programme is a major transformation initiative that will provide HM Revenue and Customs (HMRC), the Department for Transport, the Ministry of Housing, Communities and Local Government, and their Arm's Length Bodies and Agencies with a modern and efficient system platform. The programme will improve self-service, staff management, financial management and accounting across government.

This role sits within the Finance Change Team in HMRC's Chief Finance Officer (CFO) business group, working primarily alongside the Unity Programme.

The role supports finance change activity associated with the implementation of Unity, HMRC's new Enterprise Resource Planning platform. Unity will transform finance and procurement services through the introduction of SAP S/4HANA and SAP Ariba, delivering new systems, processes, controls and ways of working across the organisation.

As a Finance Change Process Manager, you will work with the Finance Change Process Lead, business stakeholders, subject matter experts and programme teams to support the design, testing and implementation of finance and procurement processes. While the role may support wider finance change priorities, its primary focus will be the end-to-end Purchase-to-Pay process.

You will help translate complex process and system information into clear and practical outputs, ensuring future processes are documented, understood and tested. This is an opportunity to play a key role in supporting HMRC's transition to its future finance operating model.

You will work closely with peers, senior leaders, functional teams and departmental counterparts to deliver outcomes, build strong stakeholder relationships and manage expectations effectively.

The successful candidate will have experience of financial concepts and processes, along with experience of working within programmes, projects or change environments.

Job description

As a Finance Change Process Manager, you will support the development and implementation of our new ERP, finance and Procurement systems, with a particular focus on Purchase-to-Pay.

You will work with finance and procurement stakeholders, process owners, subject matter experts, Unity programme teams and Unity Business Services to understand business requirements and assess proposed process and system designs. You will help ensure that end-to-end processes, controls, roles and governance requirements are accurately documented and understood.

You will help identify the operational, process and control impacts arising from the implementation of SAP S/4HANA and SAP Ariba. Working with colleagues across HMRC, you will support business readiness, implementation and the adoption of new ways of working.

Your responsibilities will include: Supporting the design, documentation and implementation of end-to-end Purchase-to-Pay and associated finance processes. Working with process owners and subject matter experts to understand business requirements and assess proposed process and system designs. Developing and maintaining detailed standard operating procedures (SOPs), process maps, process documentation, business requirements and supporting materials. Reviewing current and future processes to identify gaps, risks, control changes and opportunities for improvement, standardisation or automation. Supporting design decisions by clearly explaining business requirements, process dependencies and potential impacts. Supporting in the development of end-to-end business test scenarios that reflect realistic Purchase-to-Pay journeys and finance outcomes. Reviewing testing outcome evidence and providing recommendations on whether expected outcomes have been achieved. Supporting defect identification, prioritisation, management and resolution with business and programme teams. Supporting process assurance activities and maintaining a clear audit trail of requirements, decisions, evidence and outcomes. Identifying changes to roles, responsibilities, controls and ways of working arising from the implementation of Unity. Supporting business readiness, implementation and change management activities to help users understand and adopt new processes. Building effective relationships across finance, procurement, commercial and programme teams. Communicating complex process and system information clearly to specialist and non-specialist audiences. Managing competing priorities and delivering high-quality outputs within a large and fast-moving transformation environment. Supporting wider Finance Change priorities where required.

Person specification

We are seeking collaborative and proactive individuals who can support Finance Change activity across Purchase-to-Pay and associated finance operations.

Our ideal candidate will have a strong practical understanding of the end-to-end Purchase-to-Pay process and how procurement activity connects to finance operations, controls and reporting. You should be comfortable working with detailed process information and able to analyse, document and improve business processes.

You will have experience of process development and maintaining clear, accurate process documentation. You should be able to work with stakeholders and subject matter experts to understand requirements, identify process impacts and translate complex information into practical outputs.

Our ideal candidate will be confident working with stakeholders at different levels and across multiple teams. You will be able to build effective working relationships, ask constructive questions and communicate complex information clearly and practically.

You should enjoy problem solving, be able to balance competing priorities and work effectively through change and uncertainty. Experience of SAP Ariba, SAP S/4HANA or another finance or procurement ERP platform would be valuable.

Candidates will be assessed on their knowledge, skills and practical experience.

Essential Criteria

You must demonstrate: A strong understanding of end-to-end Purchase-to-Pay processes and associated finance processes. Good working knowledge of procurement and finance systems, such as SAP Ariba, SAP S/4HANA or other ERP platforms. Experience of analysing and improving business processes, with the ability to document processes clearly and support the development and maintenance of process documentation. Strong stakeholder management and communication skills, with the ability to work collaboratively across multiple teams The ability to manage competing priorities and deliver outcomes within a fast-paced transformation environment. Desirable Criteria

The following experience would be beneficial but is not essential: Awareness of financial master data, transactional data and the relationship between procurement activity, accounting outcomes and financial reporting. Awareness of the wider Source-to-Pay lifecycle and commercial procurement processes. Experience of identifying process impacts arising from business change and supporting implementation activities. Experience of business readiness and change management activities. Knowledge of finance controls, governance and assurance processes. Experience of working within a major transformation or ERP implementation programme. Business analysis experience. Experience of supporting business testing activities. Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office closures

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Waterview Park, Washington - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage.

Leeds Locations

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.

Behaviours

We'll assess you against these behaviours during the selection process: Communicating and Influencing Changing and Improving Delivering at Pace

Benefits

Alongside your salary of GBP45,544, HM Revenue and Customs contributes GBP13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme . click apply for full job details

Ad ID: 5419304960