Sales Administrator

Description

Office administration, Data entry, First point of contact, Customer queries Your new role

My client is looking for a highly organised and customer-focused Sales Administrator to support their UK customer base and play a key role within the Sales team. This role is ideal for someone who enjoys being the first point of contact, can build strong relationships with key accounts, and thrives in a fast-paced, detail oriented environment.As a Sales Administrator, you will ensure customers receive a seamless experience, from handling general queries to supporting the day to day management of key customers. This role also offers excellent opportunities for professional development and progression.

Key Responsibilities

Act as the first point of contact for UK customer queries via phone, email, and online platformsManage and maintain key account relationships, ensuring high levels of service and satisfactionProcess customer orders accurately and in a timely manner.Maintain up-to-date customer records, documentation, and CRM dataSupport with administrative tasks including reporting, order tracking, and account updatesCoordinate with internal departments to ensure customer needs are metAssist in preparing quotes and proposalsMonitor and follow up on open issues to ensure timely resolutionContribute to continual improvement of customer service processes

Skills & Experience Required

Proven experience in a Sales Administration, Customer Service, or similar administrative roleStrong stakeholder management skills with the ability to build effective relationshipsExcellent communication skills, both written and verbalHigh level of attention to detail and accuracyStrong organisational and time-management abilitiesAbility to manage multiple priorities and work to deadlinesProficient in Microsoft Office (Excel, Outlook) and CRM systemsA proactive approach with a willingness to learn and develop in a growing organisationBenefits

Company pension

Hybrid working pattern - 3 days in the office and 2 at home

Secure onsite parking

25 days holiday

Early finish every other Friday

Birthday day off

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Ad ID: 5417673281