Reception Administrator

Description

Reception Administrator (Civic Services) - Belfast City Council

Location: Donegall Square, Belfast, BT1 5GS Job Type: Temporary, 12 Weeks Hours: 22.5 hours per week Pay: 13.47 per hour

About the Role

We are recruiting on behalf of Belfast City Council for a Reception Administrator (Civic Services) to join the Facilities Management Section within the Legal and Civic Services Department. This is a fantastic opportunity to be the welcoming face of one of Belfast's most iconic buildings, City Hall, providing an excellent reception and information service to Members, staff, customers, contractors, tourists, and the general public.

Key Responsibilities

Provide a friendly, efficient reception and information service across Belfast City Council's city centre premisesDeal with reception desk enquiries, including displaying and issuing council informationIssue visitor and contractor passes and provide directions as requiredAssist with the receipt, reconciliation, and safe-keeping of income from retail areas and admission activities, including stock-taking of merchandiseHandle telephone and in-person enquiries, including making bookings for toursSupport general administrative duties such as customer support, data input/extraction, and compiling statisticsKeep visitor information points and public information boards up to dateOperate internal public address systems and access-control/automated systems as requiredAssist with postal duties, including sorting and distributing incoming mailSupport the induction and training of new reception staff and temporary cover workersAssist visitors and members of the public with evacuation procedures when required

What We're Looking For

Essential Experience (minimum 1 year in each):

Providing a reception service, ideally within a large organisationHandling enquiries from internal and external customers, both in person and by phone, with a high standard of customer serviceEssential Skills & Attributes:

Strong verbal and written communication skillsExcellent customer care and presentation skillsGood organisational and work planning abilitiesAbility to work independently and as part of a teamBasic proficiency with Microsoft Office packagesSound understanding of basic health and safety responsibilitiesQualifications:

At least 5 GCSEs (Grades A-C), including English, or equivalent

What's on Offer

Competitive hourly rateImmediate start availableOpportunity to work within a well-known public sector organisationCentral Belfast location

How to Apply

If you have the relevant reception and customer service experience and are looking for a new temporary opportunity in the heart of Belfast, we'd love to hear from you. Apply today with your up-to-date CV.

Ad ID: 5418899684