Logistics Administrator

Description

We are recruiting for a Logistics Administrator to join a busy and growing operations team based in Hedge End. This is a fantastic opportunity for someone with strong organisational skills and a customer-focused mindset to support the coordination of deliveries, logistics planning and operational processes within a fast-paced environment. As Logistics Administrator, you will play a key role in organising customer deliveries, coordinating with internal teams and external partners, and ensuring smooth end-to-end logistics operations. You will be responsible for managing delivery bookings, handling customer queries and ensuring accurate data is maintained across internal systems.

Key Responsibilities

Coordinate and confirm customer deliveries via phone, email and online systemsManage delivery bookings in line with customer requirements and processesHandle customer and internal enquiries relating to delivery schedules and logisticsResolve delivery issues and ensure a high level of customer service at all timesMaintain accurate records of delivery schedules, routes and booking informationLiaise with internal teams to ensure timely order processing and dispatchCommunicate with logistics partners to ensure successful and efficient deliveriesSupport wider logistics and operational tasks including reporting and data managementReview and validate freight and delivery data to ensure accuracySkills & Experience

Previous experience in administration, logistics, customer service or operationsStrong organisational skills with the ability to manage multiple tasksExcellent attention to detail and accuracyConfident communicator, both written and verbalAbility to work in a fast-paced, deadline-driven environmentStrong IT skills, including Microsoft ExcelExperience working with ERP systems desirableExperience within a logistics, warehouse or supply chain environmentPositive, proactive and team-oriented approachCustomer-focused with a commitment to delivering excellent serviceAble to prioritise workload and remain calm under pressureSalary & Benefits

GBP25,000 salaryHybrid working (3 days office / 2 days home)25 days holiday + bank holidaysCompany pensionPrivate healthcare plansLife assuranceOn-site parkingAdditional employee benefits and wellbeing support

Ad ID: 5418221503