Legal Operations Administrator (7 months FTC)

Description

LEGAL OPERATIONS ADMINISTRATOR (7 MONTHS FIXED TERM CONTRACT)At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We're looking for the curious minds that can shape and drive innovation in accident injury law.PURPOSE OF ROLEAs Legal Ops Administrator you will be responsible to support the Senior Legal Operations Administrator with all tasks associated with the medicals process of a claim. These include booking medicals, chasing medical agencies for appointments and reports, requesting medical records, contacting clients and progressing the file.WHAT YOU WILL BE DOINGBook medicals as requested by fee earners using an online portalContact clients when they have missed a medical appt, ensuring a new one can be arrangedChasing clients to return important documentation to move medicals process alongLiaising with different medical agencies for appts, reports, medical records and invoicesAssist file handlers with general queries to aid file progressionManage the medicals inbox actioning emails from clients as well as medical agenciesAssist, when necessary, in performing administrative duties and dealing with consumer queriesProduce reporting to aid Management team in reviewing file progressionWork individually and as part of a teamSKILLS AND EXPERIENCE REQUIREDExperience of working in the personal injury sectorProven administration skillsConfident and capable decision maker;Excellent written and verbal communication skills;Demonstrate attention to detailAbility to work under pressure to strict deadlinesStrong IT competenceExcellent customer service skillsPERSONAL ATTRIBUTESAbility to problem solve using own initiativeConfident and capable decision makerAbility to work under pressure to strict deadlinesOrganisedCuriousDrivenPassionateUnifiedWHAT WE CAN OFFER YOU:Annual leave: 25 days plus 8 days bank holidays (prorated)Pension: (3% contributory)Healthcare scheme: claim up to GBP1,000 per year back with Simply HealthPerks at Work: exclusive member discounts across a range of goods and servicesCommunity Day on us: volunteer in your community for one day each yearCPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.We are proud that each year our employees rate our business higher Gallup's Exceptional Workplace Award Winners for being a great place to work. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work.But don't just take our word for it, come and find out for yourself! Please note this role is office-based in Kettering, Northamptonshire.REF-

Ad ID: 5418828780