Financial Services Administrator (3 months)

Description

The Financial Services Administrator (3 months)will play a key role in supporting the mortgage process within the financial services sector, ensuring administrative tasks are completed accurately and efficiently. This fixed-term contract role is based in London and requires a detail-oriented individual with strong organisational skills.

Client Details

The company is a reputable organisation within the financial services industry, offering specialised support and solutions to its clients. As a medium-sized business, it values precision and reliability in its operations, ensuring clients receive exceptional service.

Description

Managing a busy pre-offer pipeline of applications.

Working closely with our Underwriting team to ensure applications are progressed to the correct outcome efficiently and accurately.

Ensuring all documents are assessed in line with internal manuals, policies, procedures, and criteria.

Remaining compliant with all applicable regulatory guidelines.

Developing and maintaining key relationships with internal and external customers.

Answering internal and external customer queries, with the key objective of first-time resolution.

Meeting key performance indicators and service levels by working to agreed objectives and deliverables.

Identifying potential issues and suggesting suitable solutions or process improvements.Profile

Customer service experience

An understanding the current regulatory landscape in respect of data protection, Money Laundering and treating customers fairly.

Have strong organisation skills with an ability to work to strict deadlines with considerable attention to detail.

Meticulous attention to detail.Job Offer

High-quality working environment.

Hybrid working.

30 days' holiday, plus UK bank holidays.

Private health cash reimbursement plan.

Employer pension contribution.

Salary-sacrifice pension scheme, saving marginal rate on contributions.

Salary-sacrifice nursery voucher scheme, as above.

Employee assistance programme.

Ad ID: 5418859382