Customer Service

Description

Looking for a Part-Time Job in Banking Your new companyOne of the largest financial companies located nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Customer Advisor to work part-time, 4 hours per day to cover lunchtime 10:30 am-2:30 pm within a busy branch located in Dungannon.

Your new roleThis is an ideal role for an individual who would like to take the first step towards building a career in Retail Banking. You will be responsible for ensuring that every customer's experience in the branch is as streamlined and efficient as possible. Your new role will be centred on getting customers engaged with using the self-service machines in branch, helping them understand and use the machines as well as dealing with any queries or issues as they arise. See below the duties outlined:Greet all customers who enter the branchProcessing payments and withdrawals, working within the cash desk, lodgements and general day-to-day banking errands.Help customers to set up and maintain accountsDeal with calls, emails, and face-to-face enquiriesPromote financial products and services to customers.Guide customers to the correct colleague with regard to their financial queries.Help customers with the use of IT systems to update account detailsGeneral administration tasks

What you'll need to succeedYou will need to have excellent customer service skills with previous experience within a busy customer-facing environment. You will be a strong team player who understands the importance of working effectively with others. An interest in the banking industry is essential.

What you'll get in returnExcellent on the job and learning opportunities. You will be joining a diverse and inclusive company whose customers and employees are at the forefront of everything they do. You will receive a very competitive hourly rate with an annual holiday accrual.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Ad ID: 5417219847