Contact HAYS
HAYS
Customer Service Advisor
Bath, Somerset
- Hours
- Full Time
- Posted
- 8 days ago
- Salary
- 13.68 GBP Annual + inc. holiday
- Recruiter
- HAYS
- Closes
- 11 Dec 2025
- Course
- No
- Contract Type
- Freelance
- Recruiter Type
- Direct Employer
Description
Customer Service Advisor - temp up to 6 weeks Your new company
A well-established organisation providing support committed to delivering excellent customer service.
Work pattern
On site, Monday to Friday, 35hrs a week.
Your new role
Act as the first point of contact for queries via telephone, email, letter, or in person.Handle enquiries from clients and stakeholders.Ensure timely responses and resolve issues or escalate to management when necessary.Perform front-of-house and reception duties, including distributing post and managing parcel collections.Prepare written correspondence and process payments.Support financial administration tasks such as credit control, expense reconciliation, and banking.Update booking systems, reconcile invoices, and manage petty cash.
What you'll need to succeed
Experience in customer service and administrative duties.Strong communication and interpersonal skills.Ability to manage multiple tasks and prioritise effectively.Competence in handling financial processes such as reconciliations and invoicing.Proficiency in Microsoft Office and booking systems.A proactive approach with attention to detail.Flexibility to support business needs during busy periods.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Ad ID: 5417417041
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