Compliance Administrator

Description

Compliance Administrator

Based in Leatherhead

Permanent

Office based

26,227.50

The Customer Service Coordinator is responsible for providing administrative support and clerical services in order to ensure effective and efficient administrative operations. Providing residents with information and support at all stages of service and maintenance works.

Role Specification

Allocate and monitor resources and ensure PDA usageEnsure achievement of client specific targetsProvide an effective interface with customersProvide residents with information and support at all stages of service, repairs or install works.Maintain a central filing system as directed by the Customer Service ManagerLiaise with clients and residentsCollate all necessary paperwork and issue copies as appropriateManage contract specific KPI demandsUpdate client specific IT systems if requiredMaintain administration processes and proceduresLiaise daily with Field Operation Technicians and Field Operation Managers, where required, to ensure individual needs and requests are dealt with.Ensure all company procedures, policies and codes of conduct are complied withAny other duties as may reasonably be requested by the Customer Service Manager or Head of Group Administration.

Ad ID: 5418260978