Banking Administrator

Description

Job Title: Banking Administrator

Location: City of London

Rate: GBP20 - GBP30 Per hour

Contract Type: Fixed-Term (6 Months)

Hours: 9-5pm

Reporting To: Head of Compliance & MLRO

Role Purpose

To provide high-quality administrative support within a small international bank, ensuring accurate record-keeping, and compliance with regulatory requirements. The role supports day-to-day banking operations and delivers excellent customer service in line with FCA and internal standards

Key Responsibilities

Operational & Administrative Support

Maintain accurate customer records and documentation.Handle inbound and outbound correspondence (email, post, secure messaging).Prepare reports for management and compliance purposes.

Customer Service

Respond to customer enquiries via telephone, email, or in person.Support customers with basic account queries and documentation requirements.Ensure all customer interactions meet Treating Customers Fairly (TCF) standards.

Compliance & Risk

Conduct KYC (Know Your Customer) and Customer Due Diligence (CDD) checks.Support AML (Anti-Money Laundering) monitoring and escalate concerns appropriately.Ensure all activities comply with FCA regulations, GDPR, and internal policies.Maintain confidentiality and data protection standards at all times.

General Support

Assist wider operations team during peak periods.Support internal audits and compliance reviews as required.Contribute to process improvement initiatives where identified.

Ad ID: 5417845588