Bank Receptionist

Description

Bank receptionist Administration, Customer Service Bushey Bank shifts - flexible Shift

Spire Harpenden Hospital has an amazing opportunity for an experienced Receptionist to join our team, on a Bank Basis You will be part of a team that prides itself on providing exemplary service to our Patients, Visitors and Colleagues at all times.

Working hours

Start 06:30 onwards Finish 20:30 latest

Job Purpose

To ensure an exemplary level of high customer service to all patients, consultants and hospital teams, that meets and strives to exceed all our customer's expectations, presenting a high standard of personal appearance together with total confidentiality in every aspect of work at all times. Providing an efficient administrative service within the hospital, operating within established policies and procedures

Duties and responsibilities

- Welcoming, registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers' expectations.

- Admitting surgical patients in accordance with hospital procedures, providing information as appropriate.

- Admission/Discharge of patients onto computer system ensuring accuracy of all information.

- Operate the hospital switchboard in a professional and efficient manner, ensuring all calls or enquires are responded to in a timely manner

- Undertake various clerical duties including checking of bed status reports, issuing badges for visitors, booking taxis

- To contribute to the general cleanliness, neatness and smooth running of all reception areas at all times, ensuring that any reading material is available and well displayed

- Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures

- To maintain confidentiality of all information acquitted with regard to patients, consultants and staff and not on any account disclose information about the affairs of the hospital, its subsidiaries or associates

- Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.

- To present a professional, smart image at all times, ensuring adherence to hospital uniform policy

- Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Benefits

Bank colleagues are paid weekly

We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave

Save an average of 50 per month with our free onsite car park

Access to Spire Healthcare pension

Access to Blue Light Card discounts

Free uniform

Free DBS

Full induction, including mandatory training updates

Opportunities for further training and progression into permanent posts

Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team

We commit to our employee's well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Same Posting Description for Internal and External Candidates

Ad ID: 5417292929