Travel Advisor

Description

Travelplanners are a well–established UK specialist long–haul tour operator with over 40 years of success in creating unforgettable holidays, Travelplanners are a well–established UK specialist tour operator offering an exciting range of worldwide destinations. From tailor–made multi–centre USA itineraries and Florida holidays to villas and cruise and stay experiences, we help our customers create holidays that are truly memorable.

As we continue to grow, we're looking for a passionate, motivated and sales–driven Travel Advisor to join our successful homeworking team. Are you an experienced travel sales professional who thrives on creating exceptional, tailor–made holidays? Do you enjoy guiding customers towards the right travel experience rather than overwhelming them with options?

About the opportunity:

As a Travel Advisor, you will handle inbound enquiries via phone and email, designing high–quality, tailor–made holidays with a strong focus on customer experience and sales performance.

This is not just about quoting holidays; it's about crafting journeys and confidently guiding clients to the best possible decisions.

Your day will include:

Handle inbound customer enquiries via phone and emailCreate bespoke, high quality travel itineraries tailored to each clientConvert enquiries into bookings while achieving monthly sales targetsProactively follow up quotes to maximise conversionRecommend enhancements that improve the overall holiday experienceMaintain accurate and detailed booking recordsFollow company sales processes and quality standardsAttend ongoing training and coaching sessionsWhat we are looking for:

Candidates with the ability simplify complex itineraries into clear, confident recommendationsConfident communicators who can explain why certain choices improve the holidayExperience designing well balanced travel experiences (timing, location, flow)Essential Requirements:

Previous UK travel sales experience telephone based, direct to customer (essential) Previous experience of using Airline Reservations Systems (Galileo, Sabre, Amadeus, Worldspan) Galileo preferred.Previous experience dealing with incoming leads via email. Previous experience using the Dolphin system.Previous homeworking experience (essential)Proven success working to sales targetsExperience creating tailor made itinerariesStrong knowledge of USA travel, cruising, and villasUnderstanding of scheduled airlinesStrong organisational, multitasking, and problem–solving abilitiesConfidence in leading customer conversations and decision–makingGood IT and keyboard skillsFlexibility to work shifts, including evenings and weekendsIf you have a passion for the delivery of high–quality service and the ability to work in a highly organised way, then we want to hear from you!

What we are offering:

26,228 basic salary plus commission giving a 35,000 – 40,000 OTE 37.5 hours per week, including a one–hour lunch break.Working hours are 7.5hours a day between the hours of 9am & 7pm Monday–Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays with a day off in lieu when working weekends.

Fully remote, with all equipment provided Excellent remote support and training 28 days of paid holiday (including bank holidays), increasing to 33 days for long service. 5 paid "Me" days per year An additional paid day off for your birthday. Financial, medical, and mental wellbeing programmes

Ad ID: 5418809325