Senior Parts Sales Advisor

Description

Contek Recruitment are workiong on behalf of our prestigious client who are a renowned UK–based manufacturer of refuse collection vehicles (RCVs), with a rich history dating back to 1907. Specialising in designing and building safety–focused chassis, bodies, and bin lifts for waste and recycling. They produce over 1,000 units annually and offer comprehensive, solutions for urban environments. The role offers a competitive salary between 37,000.00 – 40,000.00 per annum, dependent on experience, with standard working hours from 08:00 to 17:00, Monday to Friday.

Why This Role Stands Out:

– Be part of a historic company known for innovation and quality.

– Engage in a dynamic role that combines technical expertise with customer service.

– Work in a collaborative environment with close ties to engineering and technical teams.

– Influence product development by identifying part failure trends.

– Enjoy a stable, full–time position with a competitive salary.

Key Responsibilities:

– Handle customer enquiries via phone and email with confidence and expertise.

– Identify and supply the correct parts first time, every time.

– Prepare quotes and promote genuine OE parts.

– Act as the first point of contact for complex and escalated parts queries.

– Manage parts data, vehicle BOMs, and engineering changes within electronic parts catalogues.

Skills, Experience, and Education:

Communication:

– Confident communicator with a professional telephone manner.

– Proven ability to deliver excellent customer service in a fast–paced environment.

Knowledge/Expertise:

– Strong automotive parts knowledge with hands–on aftermarket experience.

– Technically minded, with the ability to interpret parts data and engineering changes.

Innovation:

– Work closely with engineering and technical teams to resolve issues and improve accuracy.

– Identify part failure trends and produce technical parts bulletins.

Business Impact:

– Prepare quotes and promote genuine OE parts to drive sales.

– Act as the go–to specialist for technical parts advice.

Accountabilities:

– Ensure accurate and timely completion of parts identification and supply.

– Lead in resolving complex and escalated parts queries.

Call to Action:

Ready to take your automotive parts expertise to the next level with a leading manufacturer? Apply today.

Ad ID: 5417795140