Sales Representative

Description

Internal Sales Representative - NewHouse , Motherwell ML1 5SE

Location: Lichfield

Salary: Around £28,000 per annum

Hours: 40 hours per week, Monday to Friday (8:30am - 5:00pm, with a 30-minute unpaid break)

Holidays: 25 days annual leave + bank holidays + up to 2-week Christmas shutdown

Benefits:

Pension: Auto-enrolment at 4%, matched by the company up to 5%

Life cover: 3x basic salary (while contributing to the pension scheme)

Westfield Health medical cover

Free onsite parking

Annual health checks

Christmas savings scheme

Cycle to Work & Electric Car salary sacrifice schemes

About the Role

We are looking for a motivated and commercially aware Internal Sales Representative to join our team in Newhouse. This is a fantastic opportunity for someone with strong communication skills and a customer-first mindset to play a key role in driving sales, building client relationships, and supporting the wider commercial team.

You'll be responsible for managing lower-volume sales enquiries, quoting customers using our Power Pricing system, and ensuring smooth coordination from order to delivery. You'll also promote additional products and services, resolve customer issues, and contribute to the overall success of the sales function.

Key Responsibilities

Sales & Quoting

Respond to customer enquiries and generate quotes using Power Pricing tools

Negotiate prices within set guidelines and secure orders

Promote additional products and value-added services

Post won quotes/orders to ARMACustomer Relationship Management

Build and maintain strong relationships with new, existing, and lapsed customers

Provide timely responses to queries and complaints

Log and manage customer feedback and complaints in CRM

Coordinate site visits where appropriateOrder & Delivery Coordination

Liaise with Production and Transport teams to ensure timely delivery

Manage delivery schedules and documentation

Monitor and update scheduling systemsQuote & Pipeline Management

Track open quotes and follow up with customers

Maintain accurate records in Power Pricing and CRM

Analyse quote win rates and pricing performanceCollaboration & Communication

Work closely with Accessory Sales, Contracts, and Pricing teams

Share market and customer insights to support business strategy

Support ad hoc projects and attend meetings as required

What You'll Need

Strong communication and negotiation skills

Experience in a sales or customer service environment

Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)

Familiarity with CRM systems, Power Pricing tools, and SAP/ARMA (desirable)

A proactive, organised, and customer-focused approach

Why Join Us?

This is more than just a sales role - it's a chance to be part of a collaborative, forward-thinking team where your ideas and contributions are valued. With excellent benefits, a supportive environment, and opportunities to grow, this is a great next step in your career.

Apply now to join our team as an Internal Sales Representative and help us deliver outstanding service and solutions to our customers.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Ad ID: 5417257803