National Account Manager – Retail

Description

National Account Manager Retail

Location: Lincolnshire

Salary: >GBP50,000 + benefits

Industry: FMCG

Role Type: Full–time, Permanent

Are you a commercially driven Account Manager with a passion for retail, product, and building exceptional customer relationships? This is a fantastic opportunity to take ownership of a major grocery retail account within a fast–paced and innovative UK business supplying high–quality products.

We are seeking an ambitious, relationship–led Account Manager to lead and grow a high–profile national retail account across both in–store and online channels. You will be joining a collaborative commercial team and play a key role in delivering category growth, range development, and best–in–class customer experience.

The Opportunity

In this role, you ll be responsible for managing a major UK retailer across a number of areas, shaping category plans, influencing ranging decisions, and ensuring a smooth end–to–end process from concept to delivery. You ll work closely with colleagues in insights, merchandising, supply chain, technical and product development to maximise opportunities and support a strong customer partnership.

This is a great role for a commercially minded candidate who thrives on pace, variety and cross–functional collaboration.

Key Responsibilities

Build and maintain a strong working relationship with your retail customer, fully understanding their strategy, category plans and processes. Support in developing an annual account plan with clear commercial objectives. Conduct regular business and category reviews, identifying opportunities for growth, improvement and future success. Review product and range performance, initiating improvement programmes where required. Prepare product development briefs and manage range changes and NPD to meet customer requirements and internal financial targets. Monitor competitor activity and provide updates and insight internally and to the customer. Manage weekly forecasting, ensuring accuracy to maintain service levels and meet customer KPIs. Agree promotional and activity plans with the customer and support delivery in line with the commercial plan. Support commercial negotiations including specifications, price, distribution, and volume. Ensure efficient sales administration and accurate reporting. Communicate outcomes of customer meetings across internal teams including Technical, Procurement, Production and Operations. Recommend and support value chain improvements, cost–saving initiatives and efficiency programmes. Provide monthly trading reports highlighting performance vs plan, upcoming opportunities and risks. Lead or support specific commercial projects and new business opportunities. About You

Ideally degree–educated or equivalent experience. Experience working with major UK retailers (e.g., grocery or multipliers), preferably within FMCG, horticulture, food, gifting or related consumer goods. Strong account management and relationship–building skills with the confidence to influence at all levels. Commercially astute with the ability to analyse market, sales and performance data. Highly organised, proactive and able to manage multiple projects and deadlines. Strong communication and presentation skills. Intermediate/advanced IT skills, especially Excel, PowerPoint and Word. A collaborative team player with a flexible, positive approach. Some people–management experience is beneficial but not essential. What You ll Get

The chance to work with a high–profile UK retailer and own a key commercial relationship. A supportive, team–focused culture with strong values around collaboration, trust, resilience and sustainability. Opportunities for long–term growth, development and broader commercial exposure. The ability to influence category direction and contribute to the success of an innovative and forward–thinking business.

Ad ID: 5417505491