IT Account Manager

Description

IT Account Manager

Mid Sussex

£30k- £35k + Benefits - OTE TBC

I am recruiting for an IT Account Manager for a leading IT MSP (Managed Service Porvider) based in Mid Sussex.

The IT Account Manager is responsible for nurturing client relationships within their territory and achieving sales targets to assist the sales department in achieving targets. This position must farm active clients to up-sell products and services by developing a thorough understanding of their business and technology needs and matching that to our products and services.

IT Account Manager Duties and Responsibilities

Work with active clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands

Communication of these requirements to all stakeholders to convert them into profit for the company, and ensuring the relationship with the client is retained

Cross-selling and up-selling services and solutions to existing accounts

Qualify new sales opportunities for current clients and process as per company system requirements

Receive requests for service and product details from clients and provide timely responses

Conduct onsite or online presentations that showcase the services and products of the company to active clientsIT Account Manager Skills and Experience

Ideally MSP background

Proficient with general Microsoft office applications

Skill in preparing written communications and materials

Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care

Typing skills to ensure quick and accurate data entry

Personal Attributes

Passion for technology

Enjoy working with people and external audiences

High energy and drive

Strong organizational, presentation, and customer facing skills

Ability to multi-task and adapt to changes quickly

Self-motivated with the ability to work in a fast-moving environment

Team player with a positive team-based attitude

Goal orientated and able to work under pressure to achieve goals and targets

Willingness to follow processIT Account Manager Benefits

31 Days Holiday

Pension: 5% Employee / 4% Employer

OTE TBC at interview Services advertised by Gold Group are those of an Agency and/or an Employment Business. xjnqpsq

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Ad ID: 5418286422