Inbound Sales Advisor

Description

Temporary to Perm Sales Advisor – GBP12.21 per hour + commission

We are pleased to be working with a friendly and established company based in Romsey which is looking for a Temp – Perm Sales Advisor depending on business demands.

This role will involve providing customers with help. Full training and support will be provided and the hours will be 9–5.30 Monday to Friday.

Key Responsibilities of Inbound Sales Advisor:

Upselling and cross selling on every opportunity presented in order to increase revenue Identify and maximise bookings opportunities through fact finding/service and vehicle detail checking and, where appropriate, use special promotions to secure returning customers bookings Use your high standards of service skills to influence customers to make bookings decisions in advance of dates required Support customers with all of their motor related needs by using in depth product knowledge to best present the services available and maximise different booking opportunities Place customer bookings and resolve all customer enquiries at first point of contact efficiently Record all customer contact details by telephone using a variety of client systems adhering to mandatory compliance regulations ensuring accuracy and attention to detail at all times Predominantly inbound calls but warm dialling to outbound customers is also a key part of the success of this role Embrace Company core values for respect and equality for all those we come in to contact with and provide world class service at all times Take ownership of personal development and performance Vital to work as a team in a fast paced target driven environment whilst also taking responsibility for your own self–management and work ethic

Free parking is provided, and the company is a 5 minute walk from the Romsey train station.

Person specification for Inbound Sales Advisor:

Sales experience gained within a call centre environment or from other sales roles preferable but not essential Confident and able to communicate effectively Target and results driven and able to close a sale plus objection handling skills Work as part of a team, support colleagues and promote a positive team spirit Passion for people and customer service Good IT skills including use of e–mail and Microsoft products Punctual, flexible and reliable

Development:

Full support and ongoing training from our coaching and training teams Internal progression though our structured grades with continual development tailored to your needs by our coaching and training managers We actively promote from within, supporting staff to be our next team leaders, coaches and managers

Hours:

Full time 40 Hours a week – 5 days a week including Saturday working – flexible shifts to be discussed at interview.

Ad ID: 5418015899