General Manager

Description

General Manager needed for a busy established business Sustaining profitability in the day to day and long–term management of the Bodyshop

As general manager

Formulate policies and procedures to achieve maximum sales of parts, labour, paint & materials and other sales.

• Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions.

• Achieve and strive to exceed all targets through an efficient Body Shop operation.

• Ensure the highest level of customer satisfaction.

• Help Body Shop to achieve industry–leading standards of process efficiency.

• Ensure compliance with company policies, manufacturer agreements and industry guidelines.

• Maintain the Quality management and audit processes

Margin on labour sales, parts sales, paint & material sales and other sales vs. objectives.

• Labour productivity, efficiency, utilisation and cycle time.

• Cost control vs. objectives.

• Customer Satisfaction Indicator.

• Compliance with HSE, COSHH and EPA regulations.

• Staff retention.

As gerneral manager the Objective:

Formulate policies and procedures to achieve maximum sales of labour, parts paint & materials and other sales

• Develop ongoing strategies to increase business in accordance with the growth/business plan.

• Increase the volume of work by developing the Body Shop reputation for quality and excellence.

• Develop competitive price structure for the department reviewing labour rates, fleet discounts and parts.

• Conduct monthly meetings to review all staff and work issues. Identify and implement any training requirements.

Maintain quality control on all vehicle repairs

• Ensure correct allocation and maintenance of tools, equipment and other materials in the Body Shop.

• Plan and adjust the workload of personnel to match their skills and abilities.

• Ensure adequate staffing to achieve departmental objectives.

• Detect, report and organise staff training

• Communicate job expectations, and provide regular and constructive feedback on individual and team performance.

• Ensure correct understanding and departmental usage of computerised systems.

This is a great chance to join a fantastic business and really drive it forward and make it your own

Excellent Salary and Benefits

FOr more information please apply now

Ad ID: 5417613951