E–Commerce Manager

Description

E–Commerce Manager

Hayes, West London (4 days office / Friday work from home)

Salary GBP64,000 + 5% Bonus + Excellent Benefits

We are looking for an experienced and commercially focused E–Commerce Manager to join a growing omni–channel retail business with ambitious growth plans over the next five years.

This is an exciting opportunity for a driven digital professional to take ownership of e–commerce growth strategies, lead performance optimisation initiatives, and help shape the future of a premium consumer brand within a fast–paced environment.

The successful candidate will play a key role in driving profitable online sales, improving customer engagement, enhancing digital performance, and identifying new marketplace opportunities.

About You Proven experience in an E–Commerce Manager or similar digital commerce role Strong background in website management and online trading Experience managing performance marketing campaigns with a focus on ROAS and sales growth Commercially minded with strong analytical skills Excellent attention to detail and organisational skills Confident communicator with the ability to work cross–functionally Self–motivated, proactive and able to bring fresh ideas to the business Experience working with third–party marketplaces would be advantageous Comfortable working within a fast–paced, evolving environment

Key Responsibilities Develop, plan and execute the annual promotional calendar and e–commerce sales strategy Identify and deliver new online growth opportunities alongside the senior commercial leadership team Work closely with marketing teams and external agencies to maximise ROAS, traffic, and conversion performance Support and improve day–to–day e–commerce operations Oversee product listings, ensuring accuracy across pricing, descriptions, imagery and product data Develop strategies to improve conversion rates and average order value (AOV) Manage digital integrations, product feeds and promotional activity across third–party websites and marketplaces Analyse website and campaign performance using Google Analytics and other reporting tools Create clear reporting dashboards and communicate campaign performance to key stakeholders Support email marketing and social media activity Review customer journeys and touchpoints across departments to improve overall customer experience Build strong working relationships with internal teams, agencies and suppliers Stay up to date with digital trends, competitor activity and emerging marketplace opportunities What s on Offer GBP64,000 salary 5% performance–related bonus Hybrid working (4 days office / Fridays from home) 25 days holiday Private medical insurance Pension contribution Life insurance Ongoing training and career development Team events and initiatives This is a fantastic opportunity to join a highly successful business with ambitious growth plans and a strong focus on innovation, digital performance and customer experience.

Ad ID: 5418371572