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Contact Hales Group

Hales Group

Apply on company site

Customer Sales Coordinator

Suffolk

Hales Group

Contact Hales Group

Hours
Full Time
Posted
8 days ago
Salary
30000.00 - 32000.00 GBP Annual
Recruiter
Hales Group
Closes
12 Dec 2025
Course
No
Contract Type
Permanent
Recruiter Type
Direct Employer

Description

Customer Sales Co–ordinator

Bury St Edmunds, Suffolk

Permanent

Monday to Friday, 37.5 hours per week

GBP30,000 to GBP32,000 per annum

We are seeking a highly organised and detail–oriented Customer Sales Co–ordinator to provide vital support to a field–based sales team. The role focuses on managing administrative processes, analysing data to uncover new business opportunities, and ensuring seamless communication between internal teams and customers.

Key Responsibilities

Manage all administrative aspects of the sales process, from appointment scheduling to order fulfilment Ensure timely follow–up on customer enquiries and assist with after–sales service Maintain accurate records in CRM and internal systems Analyse internal and external data to identify new business opportunities Research markets, competitors, and potential clients to build a qualified lead pipeline Generate and present reports to support sales strategy and planning Track and report on key sales metrics Work closely with field sales representatives to provide accurate data, leads, and sales materials Communicate regular updates on leads, appointments, and customer feedback

Requirements

Experienced in sales operations, sales support, or a data–focused role Strong analytical and research skills with proficiency in Excel and database tools Experience with CRM systems (e.g., Salesforce) and data visualisation tools (e.g., Power BI) is advantageous Excellent communication and organisational skills Ability to multitask, manage priorities, and work independently High attention to detail and accuracy Proactive, problem–solving mindset with a collaborative attitude

If you are interested in this position, please contact Scarlett or Janine on (phone number removed) or apply with a current CV to (url removed)

Ad ID: 5417424821

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