Bullion Trader - Account Manager

Description

Jewellery Quarter Bullion - Bullion Trader Account Manager

Location: Birmingham, Office-based

Contract: Full time, permanent contract

Salary: up to GBP35,000 depending on experience + uncapped commission (OTE GBP60,000 +)

Package & Benefits

Salary: up to GBP35,000 depending on experienceUncapped commission structure with high earning potential33 days holiday (with option to buy extra 5 days)Onsite GymHealth and wellbeing programmeEmployee and store discount Office-based at our Birmingham Head Office; visa sponsorship is not available

About Jewellery Quarter Bullion

We're passionate about gold and silver investment, making it simple for customers across the UK and Europe to buy, sell and store bullion securely. As the UK's leading online bullion dealer with GBP300m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk and others) are trusted by thousands of investors.

You'll join a fast-paced, high-growth business with a market-leading online presence, representing a powerful brand built on over 17 years of sector expertise. You'll be part of a business where the entire team is invested in delivering exceptional service and where your success directly contributes to our continued growth.

Role Overview

We're hiring Account Managers to join and expand our growing Sales team, managing high-value client relationships, driving trading activity and helping shape our premium customer journey.

This is a high-earning opportunity within a fast-paced trading environment, where strong performers can build a substantial client book and directly impact revenue.

In this hands-on role, you'll manage your own trading pipeline, speaking directly with investors, building long-term relationships and supporting clients in buying and selling precious metals. You'll respond to market movements, proactively engage your client base and generate trading activity through strong relationship management and sales expertise.

This is a high-activity, phone-based role where you'll work towards clear targets while delivering an exceptional customer experience, supported by experienced managers and an established trading team. You'll manage a mix of inbound investor enquiries and proactive outreach, focusing on building long-term, high-value relationships rather than cold, transactional selling.

We're looking for ambitious, competitive salespeople who thrive in fast-paced environments, enjoy working towards targets and are motivated by commission-driven rewards.

Key Responsibilities

Build, manage and develop your own pipeline of high-value investor relationshipsAct as a trusted point of contact for clients, supporting their buying and selling decisions across gold, silver and other bullion productsGenerate trading activity through outbound calls, follow-ups and relationship managementManage inbound enquiries and convert opportunities into trading activityDiscuss pricing, premiums and market movements confidently with investorsIdentify opportunities to grow client portfolios and increase trading activityPromote the wider JQB service offering, including pensions, storage and portfolio solutionsMonitor economic trends and precious metals markets to identify opportunities for clientsEnsure trading accuracy, pricing consistency and strong margin awareness when executing dealsMaintain accurate records of client activity, trades and pipeline within the CRM systemWork closely with colleagues across departments to deliver a high-quality end-to-end customer experienceAchieve and exceed monthly revenue and trading targets Skills & Experience

2+ years' experience in sales, account management, trading or investment-related rolesExperience supporting high-net-worth (HNW) clients or working within financial services, investment or precious metals sectorsTarget-driven and competitive, with a strong motivation to achieve resultsConfident discussing pricing, market movements and financial concepts with clientsResilient and comfortable working in a fast-paced, performance-driven environmentStrong commercial awareness with excellent attention to detailAbility to remain confident and composed when working under pressureComfortable using Excel, CRM platforms and sales performance dataStrong ability to convert opportunities into revenue and maximise trading activityConfident communicator with the ability to build trust and credibility with investorsInterest in financial markets, economics or investment is advantageousWhy You'll Love It Here

Work at the commercial heart of a fast-growing, customer-focused investment businessBuild long-term relationships with engaged and high-value investorsHigh earning potential with uncapped commissionExposure to global precious metals markets and real-time trading activityBe part of a fast-paced, performance-driven sales environmentWork alongside ambitious and competitive sales professionals in a high-performing teamClear career progression opportunities within a growing businessOpportunity to contribute ideas and make an impact in a collaborative environmentA culture rooted in Integrity, Agility, Ambition, Clarity and EfficiencyAbout You

You'll thrive in this role if you:

Are target-driven, competitive and motivated by achieving strong resultsEnjoy building relationships and speaking confidently with investors about financial products and pricingAre resilient and comfortable working in a fast-paced, performance-driven environmentHave strong commercial awareness and attention to detailTake ownership of your pipeline and proactively generate trading activityAre comfortable using CRM systems, sales data and Excel to manage and track performance

Ad ID: 5418172643