CRM Executive / Senior CRM Executive

Description

CRM Executive / Senior CRM Executive

Liverpool Salary: DOE Full–time Permanent

We're working with a growing business in Liverpool looking to add a CRM Executive or Senior CRM Executive to its marketing team.

This is a hands–on opportunity for someone who enjoys getting into the detail of CRM, understanding customer behaviour and using data to improve engagement and retention.

You'll have the opportunity to take ownership of campaigns across multiple channels, develop automated customer journeys and work closely with teams across the wider business.

The Role

You'll be responsible for:

Managing the end–to–end delivery of CRM campaigns across multiple channelsBuilding, scheduling and optimising email campaignsDeveloping and improving automated customer journeysCreating targeted customer segments using behavioural and transactional dataSupporting CRM activity around key trading periods and campaignsWorking closely with Marketing, Ecommerce and Creative teamsSupporting customer retention and loyalty initiativesAnalysing campaign performance and identifying opportunities for improvementTesting different audiences, messaging and customer journeysHelping develop the wider CRM and retention strategyWhat We're Looking For

We're looking for someone with 1–2+ years' experience within CRM, retention, email marketing or a similar role.

You'll ideally have experience across areas such as:

CRM campaign managementEmail marketingMarketing automationCustomer segmentationAutomated journeysPersonalisationCampaign analysis and reportingA/B testing and optimisationExperience using Klaviyo or another CRM/ESP platform would be beneficial.

You'll need to be organised, commercially minded and comfortable managing multiple campaigns while working with different teams across the business.

What's On Offer

Competitive salary, depending on experiencePermanent, full–time positionLiverpool–based opportunityGenerous holiday allowanceCompany bonus schemeEmployee discountAdditional company benefitsIf you're currently working within CRM and looking for an opportunity where you can take more ownership and continue developing your experience, I'd be keen to speak with you.

BH37338

Ad ID: 5419000017